Shipping & Returns

 

- International Orders

The cost for overseas shipping depends on the destination and total weight of the parcel. It will be automatically calculated at checkout.

We use EMS (International Express Mail Service with a tracking number), and our customers mostly receive their orders after 7 - 15 business days.

 

- Returns

Seikundou would like you to be completely satisfied with your purchase. Your happiness is our highest priority. Regrettably, we cannot offer a refund or exchange unless the product is faulty or defective.

Because of the nature of this product, we can accept returns for damaged or defective goods only. These returns must be made within 7 days of your receipt of the product. 

If you feel you have received a faulty or defective product, please contact us for further instructions.

Please also be noticed that it will be your responsibility to pay for the shipping of damaged product (s).